Redefining total cost of ownership in a changing automotive landscape – Round Table Report
- i247 Group
- Jul 13
- 1 min read
In November 2025, i247 Group brought together senior leaders from across the fleet and automotive sector for a round table to explore one of the industry's biggest challenges - how fleets can redefine total cost of ownership (TCO) in a rapidly evolving environment.
Held at Zoom's Boardroom of the Future in London's Zoom Experience Center, the independently chaired discussion examined the operational, technological and commercial factors shaping fleet TCO performance today.
The panel
The independently chaired panel of experts included:
● Steve Thornton, Commercial Director, i247 Group
● Chris Horbowyj, Commercial Director, Targa Telematics UK
● John Howe, Managing Director & B2C Sales Director – UK / ROI, Michelin
● Jack Cousens, Head of Roads Policy, The AA
● Amanda Brandon, Director of Member Engagement, BVRLA
● Felicity Kelly, Head of Connected Mobility, Motability Operations Ltd.
● Samantha Harrison, Head of Commercial B2B, Autoglass®
● Matthew Lees, Enterprise Sales Lead, Flock Insurance
● Malcolm Fryer, Head of Remarketing & Fleet Operations BYD
● John Peters, Head of Consulting, Arval BNP Paribas Group
Key insights from the report
The discussion identified five priorities for fleet operators seeking to optimise TCO:
1. The importance of driver education and behaviour
2. Harnessing connected and real-time data
3. Unlocking the power of emerging technologies
4. Effective management of key cost drivers
5. Navigating the operational impact of electric vehicles
Download the full report now to explore how your fleet can maximise total cost of ownership and discover the insights, recommendations and practical strategies shared by leading industry experts.
