PRIVACY POLICY

Who are i247 Group™

 

I247 Group is the corporate brand for our group of companies:

 

Interface 24/7 Limited is registered in England – Registration No. 5491188.

Yellowthread Limited is registered in England – Registration No. 4807103.

Itms247 Limited is registered in England – Registration No.  8040325.

 

i247 Group® is the corporate grouping for the above Companies.

i247 Group® is hereafter referred to as "the Group" or “i247” or “we” or “our”

 

Our Services

 

I247 Group are a Fleet Service Partner that specialises in providing outsourced contact managed services to Fleet and Leasing organisations.

 

How do we receive and process your information?

 

Our services assist Leasing and Fleet Management organisations with the administration of their driver & vehicle safety programs. We often work on the behalf of our customers as a service partner and therefore in order to provide our services we require access to vehicle and sometimes basic contact information to communicate with drivers about their vehicle services e.g. to arrange for periodic maintenance and repairs, to update drivers on the progress of a job or to advise them when the vehicle is ready to be collected etc. The data we process is in relation to the vehicle management services we provide to the driver, to their employer if they have a company car and the leasing / fleet management partner the vehicle is funded by or maintained with.

 

There are a variety of ways in which we come into the possession of personal information, such as when you visit our website, interact with us or when you contact us directly.

 

The Group is responsible for any information collected from you via this website. Our associated brands; itms247™, Yoursay247™ and Activate247™ may also have access to your information in order to manage that information and to provide you with information and services requested by you. We are responsible for ensuring compliance with this privacy policy.

 

We may analyse your information for research - to improve the quality of the site and goods and services, for example. We may also send you marketing information about Group products and services, but only as permitted by law or as requested by you.

 

We also create, import, capture, retain, maintain and export to Group customers transactional information as a direct result of an authorisation to supply, by a Group customer (or the Group as the Customer’s appointed representative), to an accredited supplier of the customer, or from the Group directly in instances where direct account arrangements are in place as at the date of transaction.

 

In some cases we may have to pass information on if your vehicle is leased or maintained by one of our customers' e.g. to notify them when a vehicle MoT has been completed or to pass on your details when you have called us directly about an issue but relates to a different service or department.

 

I247 Group Privacy Statement

 

The I247 Group is committed to protecting the privacy of the personal information collected and processed by us. Compliant privacy and data security practices have therefore become integral components of I247 Group’s Services, corporate governance, accountability and risk management. We therefore process only such personal information as is necessary for the provision of the relevant Services.

 

Please read this Privacy Statement carefully so that you understand how we collect and use your personal data.

 

1. Your Privacy

 

The i247 Group (“i247” or “we” or “our”) are committed to protecting and respecting your privacy.  We are a company incorporated in England and Wales under company numbers 4807103, 5491188 and 8040325.

 

This document (the “Privacy Policy”) explains our policy regarding any personal information you might supply to us when you visit our websites (the “Websites”) or via any other route, such as when you: complete forms for mail subscriptions; attend events; or engage with us through our sites on third party social media platforms (including LinkedIn and Twitter). Our goal is to protect such information and, for the purposes of the General Data Protection Regulation 2018 and the Data Protection Act 2018, i247 Group will be its ‘Data Controller’.


The Website contains links to other websites and mobile applications, which are provided for your convenience. We are only responsible for the privacy practices and security of this website. We recommend that you check the privacy and security policies and procedures of each and every other website or mobile application that you visit.

 

2. What Information Do We Collect?

 

The information we collect falls into the following categories:

 

a) Personal information that you provide to us such as your name, address, telephone numbers and email address (“Personal Information”), which we use in accordance with this Privacy Policy.

 

b) Website Information - the Websites and our social media sites utilise standard technology called “cookies” or similar technologies, along with web server logs, to collect information about how the Website and social media sites are used, and information about users. Cookies are small text files that your browser places on your computer. The Group have listed the names and purposes of cookies that this site uses below.

Google Analytics > Name > _ga / _gat / _gid

These cookies are used to collect information about how visitors use our website.  We use the information to compile reports and to help us improve the website.  The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.

 

XSRF-TOKEN

The Cross-Site Request Forgery (XSRF) Token is a security related cookie. It prevents XSRF attacks where by a user can be tricked in making a request that they did not intend to make.  This cookie stores no personal information.

Wix.com

Wix.com is a cloud-based web development platform.  It allows users to create HTML5 web sites and mobile sites through the use of online drag and drop tools.

hs

The www.i247group.com website is built on Wix, and the hs cookie is generated by Wix as part of their service delivery. It is an essential Wix cookie which ensures that the right site is loaded for the request made by the browser.  The cookie is deleted at the end of the session.  No personal information is stored in the hs cookie.

svSession

The www.i247group.com website is built on Wix, and the svSession cookie is generated by Wix as part of their service delivery. It is a cookie that will track user's accessing WIX sites.  All WIX sites will consider a user accessing the site as an un-associated session.  The cookie has a life span of 5 years.  No personal information is stored in it.

Wix.com*

PHPSESSID

To store a simple message when a form is submitted that can be displayed on a different page.  For example, if an enquiry form is completed incorrectly, a message will be stored and presented to the user to indicate the errors in the submission.  When an enquiry form is submitted successfully, a message is stored and presented to the user thanking them for their enquiry.  No personal information is stored in this cookie.

sitebooster.com

Uidp

This is a third-party cookie generated by sitebooster.com.  It is used by sitebooster.com in partnership with Wix to promote the www.i247group.com website on the internet.  It stores no personal information.

 

If you would like further details in respect of the information we collect and hold about you, please contact our Data Protection Officer whose details are set out below. 

 

When you engage in certain activities on the Websites or engage with i247 Group through another route, for example, by registering as a subscriber to our newsletter, we may ask you to provide certain information about yourself by filling out and submitting a form. It is completely up to you whether you engage in these activities.  If you choose to engage in these activities, however, we may require you to provide us with Information.

 

3. Consent

 

By using the Websites, or by engaging with i247 Group via another route, you indicate your consent to us collecting and using your Information (that you provide to us when interacting with i247 Group) in accordance with the terms of this Privacy Policy, except where we require separate consent from you.

 

When you submit Information to us you understand and agree that we and our associated companies (as defined in Section 5 below) may record, transfer, store, and process your Information in the United Kingdom. 

 

If you do not agree to these terms, please do not use the Websites or register on the Websites, enter competitions, or provide your Information to i247 Group via any other route.

 

4. Security

 

We take the security of your information seriously. We have a committed security policy.  We implement a number of security measures to ensure the safety of any information in our possession or control. The information is contained on a secure server, which is accessible only by a limited number of employees who have limited access rights to such information.

 

In addition, we have security procedures in place to protect our customer databases from loss and misuse, and only allow access to it when absolutely necessary, and then under strict guidelines as to what use may be made of the information contained within it.Our customer databases are contained on secure servers protected by C-O-M-O-D-O® security.

The Group is registered with the Information Commissioners Office (ICO) in England under the General Data Protection Regulation 2018 and the Data Protection Act 2018:

Interface 24/7 Limited – Registration No. Z9533773

Itms247® Limited – Registration No. Z3263282

Yellowthread Limited – Registration No. ZA429624

The Group is Payment Card Industry Data Security Standard (PCI-DSS) compliant. We are enrolled in Trustwave's Trusted Commerce® program to validate our PCI-DSS compliance mandated by all the major credit card associations including: American Express, Diners Club, Discover, JCB, MasterCard Worldwide, Visa, Inc. and Visa Europe.

 

5. How Will We Use Your Information?

 

We collect your Information to record and support your participation in the activities you select.

 

We may use Information:

- for marketing to you via mail, email, phone, mobile messaging or social media direct messaging, as detailed further below;

- for record keeping purposes;

- to improve the quality of our service;

- for market research;

- to measure and improve activity on the Websites and Apps;

- in connection with targeting/advertising activities; and

- to understand your preferences so that we can improve the products or services we offer.

 

We may share and pass your Personal Information with or to our holding companies, subsidiaries or associated companies. For a list of our associated companies, please contact our Data Protection Officer whose contact details are listed below.

 

When you submit Personal Information to i247 Group recruitment, this will be used solely in connection with your registration to the site or your application for a particular role and will not be shared with third parties other than those engaged by us in connection with the recruitment process, such as recruitment consultants or agencies.

 

We will not send you any unsolicited marketing. Where you have provided us with your consent, we may send you emails or other marketing messages with information and offers relating to i247 Group.

 

We will never share your Information with our partners for them to send marketing messages directly to you, however we may share this information with them so that they can tell us how to market to you on their behalf in the most appropriate way and with the most relevant information.  In all cases, we will take care to ensure that these organisations only process your information in accordance with this Privacy Policy, your preferences and the law.

 

If you no longer wish the Information you provide to us to be shared with our partners in the manner described in this Privacy Policy, or you wish to update your marketing choices in other ways, please follow the procedure set out in Section 7.

 

As indicated in Section 2, we may also combine your Information with other information that we obtain from our dealings with you or which we receive from other organisations. For example, we may engage reputable third parties to analyse your information and supplement it with demographic and other statistical information which those third parties hold. By understanding more about you, we can then communicate with you in the most appropriate way and with the most relevant information. 

Visitors to our website

When someone visits our web site we use a third-party service, Google Analytics, to collect standard internet log information and details.  We do this to find out things such as the number of visitors to the various parts of the site.  This information is only processed in a way which does not identify anyone.  We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.  If we do want to collect personally identifiable information through our website, we will be up front about this.  We will make it clear when we collect personal information and will explain what we intend to do with it.

Security and performance

The i247 Group uses a third-party service, NewFox Ltd, to help maintain the security and performance of our website. People who contact us via social media We also interact with people using LinkedIn, Facebook and Twitter. 

People who contact us via social media

We also interact with people using LinkedIn, Facebook and Twitter.

 

People who call our helpline 

When you call our helpline, we collect Calling Line Identification (CLI) information.  We use this information to help improve helpline efficiency and effectiveness.

People who email us

We use Transport Layer Security (TLS) to encrypt and protect email traffic, if your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software.  Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

 

6. Changes to this Privacy Policy

 

We aim to meet high standards and our policies and procedures are, therefore, constantly under review. From time to time we may change our security and privacy policies. Accordingly, we recommend that you check this page periodically, or request a copy of the current Privacy Policy from our Data Protection Officer, in order to keep up to date.

 

7. Updating Information and Marketing Choices

 

You may update or correct the Information we hold about you or your marketing choices by contacting the Data Protection Officer (see contact details below). Please include your name, address, and/or email address when you contact us. We would encourage you to update your Personal Information promptly if it changes.

 

8. Your Rights to Access Your Information

 

You have the right to see and have amended details of the information that we hold about you.

 

9. How to Contact Us

 

If you would like any further information or have any comments about our use of your information, our Privacy Policy or any aspect of our Websites or our service, please contact our Data Protection Officer by any of the methods shown below:

Email: dataprotection@i247group.com

 

Post: Data Protection Officer, i247 Group, Sherwood House, Blackhill Road, Holton Heath, BH16 6LS

i247 Group – WS001 Privacy Policy for all Web sites V1.1