PKF FRANCIS CLARK
FAMILY BUSINESS AWARD
i247 GROUP SUPPORTING EVIDENCE
CELEBRATING 30 YEARS OF FAMILY BUSINESS SUCCESS
THE EVOLUTION OF THE i247 GROUP
We began our adventure in 1990 forming The Fleet Tyre Management (FTM) a network of 832 independent tyre centres across the UK – the first of its kind. The 90’s saw the introduction of a number of other ventures into the Automotive market place which were all later acquired.
In 2001, on behalf of Vauxhall we set up Fit4Fleet at Sherwood House (where we are located now). In 2004 the opportunity was presented to purchase Fit4Fleet from Vauxhall. We agreed and went ahead on embarking a stabilisation strategy which led to the introduction of Interface247 (i247 Group).
By July 2006 we were full steam ahead… i247 group here we come! This is where my daughter Kate first supported by managing the introduction of Nationwide Windscreen Services.
In the years ahead the family involvement grew. We launched several new solutions to incorporate new services into the Automotive market place. Kate, Ellie & Sam were all pivotal in the success of these projects.
In recent years the family involvement has grown further with Kate, Ellie & Sam all taking senior management positions within the business and driving it forward. The success of which has seen our team grow from 50 to over 130 people.
OUR FAMILY BUSINESS
WHAT MAKES YOU A GOOD EMPLOYER TO WORK FOR?
“Being a mum, my children are my priority but the company supports with flexible working hours. The company is really caring, really friendly and I always feel like the door is open if I have a problem"
— Lorna Hart
"I just wanted to make comment on my recent personal experience with our tyre line. Whilst up in Inverness on Wednesday, I had a warning to inflate one of my tyres. This was fine until yesterday morning and again a warning, but somewhat worse.
I called the booking line and the person I spoke to was truly professional, helpful and polite. He called me back to say they could not source me a tyre in Stirling and it would be Tuesday before I could get one. As I am travelling to and from Preston tomorrow (Monday), I said I was unhappy to wait until then. He kindly phoned around all of the central belt (after confirming that I would be happy to travel), and sourced me one in Glasgow, called me back and booked me in. I am going to go and get it fitted this afternoon.
Nothing was too much trouble for him. I know we are pretty hard on our suppliers when they get it wrong, so I wanted to pass on how great it is when we get it right!"
- LeasePlan Driver
Our vision working together through our events committee is to go above and beyond to support our local community. We have raised money for a number of local charities close to our hearts including the RNLI, Macmillan Cancer Support, the Wooden Spoon charity and this year Julia’s House Children’s Hospice.
Here are some of the events we've held to raise money for over the last few years:
- 800 mile cycle from John O’Groats to Land’s End
- Tough Mudder
- Climbing Mount Snowdon
- Bournemouth Marathon
- Gung Ho
- Dorset Water Park
- Challenge Management
- Table Football Competition
- Beach BBQ
- World Cup Sweep Stake
- Cake Sales
- Team nights out
- Bowling Night
- PJ Day
- Shit Shirt Day
- Mario Kart Competition
Our Philosophy - "We Do"
What perhaps sets us apart from others is our unique family orientated culture as well as our people and their desire to keep our customers central in all that we do.
Our “We Do” philosophy promotes the importance of everyone’s contribution to the team’s effort which fosters a culture of commitment to deliver. We have developed an environment where people feel valued and appreciated and it’s our firm belief the people are an integral part of our success.
The “We Do” philosophy extends to keeping our customers central in all that we do. Our people understand at the heart of our services we represent our customers at key moments. We care about their business and make it our mission to exceed their requirements. Our people embrace this philosophy and take ownership to deliver great things.
"We care about our clients, we listen to their needs and priorities and make it our mission to deliver solutions that drive results and exceed our customers’ expectations."
THANK YOU FOR YOUR TIME
THANK YOU FOR YOUR TIME
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