Tyres
Supporting your drivers, managing your assets...
What centres can your drivers access? Have you grown frustrated with sole supply limitations? Have you a 'one size fit all' model? Would you like to tailor your solution to meet the various needs of your fleet?
Are you suffering from delayed mobile attendance? Are you unsure how to reduce illegal tyres whilst improve policy fitement? Are you struggling to keep tyre spend under control?
Outsourced Tyre Management
Our dedicated, white labelled, tyre contact centre is operational 24/7 365 days a year supporting your drivers no matter the issue, time of day or day of year. We remove all the hassle and complexity of arranging all tyre maintenance repairs / replacements whilst managing your costs through driver direction into your preferred networks and managing stringent policy fitment requirements through our authorisation module.
Our tyre management solution allows you to choose the networks and centres you that best suit your needs, with the ability to use National Fast Fit chains, Independents, or Main Dealers, Gain access to extended UK National coverage with over 6000 centres, supporting Pre book and Walk In work, and extended service choice with access to over 2,500 mobiles supporting Rapid Response, Same Day, Next Day and Schedule Mobile.
We take out all the hassle away of Tyre management, Our solution allows you to set the tyre strategic agenda and provides the people, system and management tools to manage. activity, whereby we're an extension of your operational team, delivering performance to your chosen KPI's.
Through our intelligent rule based tyre booking system you can define propositions at a network, fleet, vehicle type and / or registration level meaning you create bespoke maintenance requirements as needed,
Our tyre booking system steering module ensures your network, cost, policy fitment and service propositions are delivered in tangent providing you total peace of mind that performance is delivered consistently.
Importantly we provide one cosolidated bill and full activity and vehicle insight, giving you concise direction of performance and issues.
What's included?
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White labelled inbound and outbound contact centre
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Automotive experts
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Opening hours 24/7 365 days
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Extended network choice and product availability
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Network and Centres of your choosing
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Centre Appointments, Emergency Mobile, Same Day Mobile, Next Day Mobile and Scheduled Mobile
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Driver Direction Management
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Asset direction into your approved supplier(s) networks
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Authorisation Management
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Consolidated Billing
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Bespoke rules sets creation down to vehicle/ driver level
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Driver Management including text/ email confirmations
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Reminder text/email day before booking
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Ability to manage on-line via our tyre booking portal
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Hosted or non-hosted IVR option
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Real time insight
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Monthly MI Reporting
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Clear SLA’s and KPI’s
CUSTOMER SUCCESS STORIES
ENHANCED SERVICE LEVELS
Thanks to our Tyre Management solution one of our major leasing partners, was able to expand their coverage and capacity, allowing us to reduce downtime. Testament to its success the programme is now achieving a Rant and Rave score of 4..7/5 - their best performing service provision across their business.
COST REDUCTION
A leasing partner has saved over £2m by unlocking steering opportunities, directing work back into their preferrred network coupled with our systems authorisation tools ensuring the right products are fitted at the right time.
BUDGET SETTING
A fleet management partner has been able to cost effectively for new EV fleet growth by leveraging insight from our predictive tyre wear report. The report provided real world insight into their chosen vehicles tyre wear performance, whilst allowed them to identify how their chosen brand policy would impact maintenance costs.
